Needle to an Anchor provides a nationwide delivery service through either a reputable courier service or the postal system.
We aim to despatch goods within 2-3 days of receipt of Orders. We compile Orders Monday to Friday (excluding bank and public holidays). As we are a small, family-run business on occasion delivery may be slightly delayed due to stock issues or holidays. We will inform you in the case of longer delivery time than normal.
There are a small number of items, such as special order items, which may take between 7-10 days to despatch. This will be noted in the information section of each of those products.
You are required to provide accurate address and telephone number to allow for the delivery to be completed successfully. It is your sole responsibility to be available to take the call from the courier regarding delivery time. We cannot provide exact delivery times as this is down to courier schedules.
Claims for errors in delivery of items must be made within two days of delivery date. Claims for non-delivery must be made within thirty days.
Proof of delivery of items shall be deemed to be evidence of delivery of those said items.
Estimated delivery costs will be shown at checkout. There are no extra hidden costs or charges for shopping at Needle to an Anchor.
